Our Culture
Renaissance Group companies are notably bound by a single clear corporate culture that encompasses our traditions, our values, our style and our collective purpose. The delivery of value and excellence to our agents, brokers and clients is our primary focus. Six basic core principles and practices form the foundation of our corporate culture:
- Clarity of purpose - a clear understanding of both corporate and individual visions and goals is fundamental to our success. Imparting such focus is achieved by clearly defining individual roles and responsibilities and their relationship to corporate goals and objectives.
- Teamwork - our innovative and creative environment is based on a team approach to management. Our functional teams are composed of internal staff and/or agent and insurance carrier representatives to further reinforce our partnerships for mutual success.
- Integrity - honesty, mutual respect, and the highest ethical standards are cornerstones in all our internal and external dealings. A healthy exchange of ideas and positions is encouraged, coupled with respect for opposing views and tolerance for personal differences. We value empathy, trust and compassion over indifference and insensitivity.
- Commitment - managers set performance and commitment expectations for staff no higher than their own and expect reciprocal commitment and performance by all staff. Commitment at all levels of the organization contributes to the overall success of the organization and a constructive sense of personal and corporate purpose and achievement.
- Knowledge - as experts in our domain, we value and support personal and professional growth. Employees are expected to reach beyond their individual positions and spheres of expertise and to seek knowledge and understanding of the needs of our agents and brokers and their clients. Training, sharing and assimilating this information is vital to our success.
