Insurance Agent Blog

A Dozen Tips Toward Leadership

Bob Schackner shares his insights on leadership and management.


I've spent more than 46 years working at one job or another the last 25 or so as a supervisor of some kind. I learned a long time ago, being a manager doesn't necessarily qualify you to be a good leader. Good people will follow you because they want to, not because they have to.


I also learned how not to be a leader by some of the worst bosses under whom I served.


After all this time, someone asked me what helped me oversee successful teams. Here's an even dozen. There's more, but this is enough to get you started.


1. Always trust that your people are doing the right things for the right reasons


2. Your main responsibility is to assure the success of your people. If they succeed, you succeed


3. Be a good leader and your team members will walk through hell in a gasoline suit for you


4. Always tell the truth. If you have any questions or doubts, read number 4 again


5. Always put your people ahead of your needs


6. If your people can do it, you can do it (and sometimes you should)


7. You can't lead from absence. Always be present and be in the present


8. Have a good sense of humor (and be able to laugh at yourself)


9. Have fun at work


10. Say what you mean and mean what you say


11. Praise publicly, admonish privately


12. If you love what you do for a living, you will never work a day in your life


Finally, don't look back at bad decisions with bad memories. Rather look back at bad decisions as the tuition you paid for becoming a good leader.


Keep at it and you'll find rewards beyond your wildest dreams.

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