Insurance Agent Blog

When the rubber hits the road: Customer experience after a large loss

One of the common reactions that people have about being replaced by robots is that "a robot couldn't do my job." But, indeed, millions of dollars in insurtech startups are betting on the idea that machines powered by artificial intelligence can indeed automate much of the insurance process, making things faster, easier and cheaper for both the insurer and the buyer. All well and good in terms of issuing a basic quote, but can machines deliver on more complex service?

2019 Insurance Industry Outlook: Deloitte Report

2018 has been a healthy year for property-casualty insurers and 2019 is shaping up to be a banner year, but "longer term challenges like the potential for economic slowdown and ongoing disputes over tariffs and trade rules may cast a shadow on the insurance market outlook." That's according to Deloitte's 2019 Insurance Industry Outlook, which you can view online or download a PDF copy. In addition, Sam Friedman offers his Insights on the Insurance Outlook in the Deloitte blog.

Bolster your agency's digital presence with these free tools

There are many free or low cost web tools to help you develop a robust digital marketing presence, both for your website, your emails and your social media accounts ... from tools that help you to polish your writing and design compelling posts to tools that will allow you to monitor and measure the impact of your efforts. We're posting a great infographic by Crello that lists 100 free tools, breaking them into various categories based on tasks and goals.
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