Insurance Agent Blog

The Insurance Agency Succession Problem: Family Matters

The insurance industry is experiencing a huge generational shift. As aging baby boomers head to retirement, younger generations of agency owners prepare to take charge. Are they ready to lead? Leadership succession is always a disruptive time in any organization. You can lessen the turbulence and future-proof a healthy agency with proper planning and clear communication.

10 "Dos and Don'ts" of replying to bad reviews

You open Google search results and see a scathing review about your company. Oh no! It can happen to any business. Maybe it's a fair complaint or maybe it's not - it doesn't matter because that review will be associated with your agency's search results going forward. How you do or don't respond to that complaint will speak volumes about your agency. We offer a quick list of "Dos and Don'ts" for replying to a bad review.

Avoid expensive copyright claims on your agency blog and website

It's very important that if you use photos or graphic images on your website, your blog or your social media accounts, you are careful about how you source those images. If you simply grab photos from Google's image search or find them elsewhere on the web, you could be inadvertently violating a copyright. The penalty for such violations can be steep, ranging from hundreds to thousands of dollars.
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