Kevin Callahan provides senior leadership, vision and strategy to accelerate growth and income for Renaissance Alliance customers, the independent agency members. His primary focus is geared to their success and, in turn, delivering an enhanced value proposition to partner insurers.
Kevin’s mission also encompasses building the Alliance as the superior insurance distribution and service platform of the digital era; managing regional growth and expansion; helping members successfully navigate the disruptions of the insurance marketplace; and expanding the top-tier, diverse team of insurance professionals to deliver an industry-leading experience for agent members and business partners.
Throughout his career, Kevin held executive roles in industry-leading organizations spanning the property-casualty insurance and financial services sectors over more than three decades. His focus has been on building operational models that maximize innovation, growth and income, while adapting to evolving market forces and technologies. His expertise encompasses organizational transformations, restructurings and expansions.
Previously, he was a Partner in the private equity firm, Long Arc Capital LP, which focuses on the financial services industry and the property & casualty insurance sector. Before that, he served on the Operating Committee at Marsh, Inc. as Head of Global Sales for the Risk Solutions and Specialty Market business segment. He also worked as a Business Partner with Accenture in the Management Consulting group, specializing in transformational work with Accenture insurance clients.
Earlier in his career, Kevin was Chairman and CEO of Affirmative Insurance Holdings, Inc., a company with over 250 agencies in ten states that provided personal auto insurance in the non-standard customer segment. He also served as CEO of Allianz Global Risks US Insurance Holdings, Inc., where he helped restructure the company into a large account and specialty products to the global risk management customer segment.
Kevin began his career with The First National Bank of Chicago, and subsequently spent a decade at Goldman, Sachs & Co. He then served as a senior executive with Aon Corp., establishing Aon Capital Markets and Aon Financial Products, working closely with Aon Re Worldwide and helping transform Aon’s U.S. retail brokerage business.
He is a graduate of University of Notre Dame, with a Bachelor’s degree in Business Administration and majors in Finance and Philosophy.
Bruce Cochrane is CEO of Renaissance Alliance. His career has been marked by innovation, creativity, business success, and service to the agent and insurance industry community.
Bruce has successfully pioneered several insurance innovations, including some of the first group property/liability programs in New England, risk funding alternatives including group captives, rent-a-captives, self-insured groups and a break-through collaboration model for local independent agencies.
Prior to launching Renaissance Group, for nearly two decades Bruce served as the principal of Cochrane and Porter Insurance Agency, Inc, a highly successful independent agency founded by his father in the 1950s. Today, the agency continues as one of the member companies in Renaissance Group.
In the late 1980s, he pioneered workers’ compensation group self-insurance in Massachusetts and formed and managed a successful self-insurance group (SIG) for Massachusetts union contractors. In 1991 he was instrumental in the passage of the landmark Massachusetts Workers’ Compensation Reform Act of 1991, which served as a nationwide model for workers’ compensation reform. He also assisted the Massachusetts Commissioner of Insurance in the establishment of SIG regulations.
Bruce created The Renaissance Plan in 1994, a fully insured workers’ compensation program serving more than 300 sub-brokers with $30 million in written premium throughout New England. In 1996 he formed and served as President of Minuteman Insurance Company, LTD, a Bermuda based reinsurer to the Renaissance Plan owned by 30 New England independent agents.
In 1999, he launched Renaissance Alliance, a major agency aggregation venture to revolutionize and enhance the manner in which the independent agency system typically conducts business. Today, Renaissance Alliance consists of more than 90 agencies writing more than $600 million in premium. The Renaissance Alliance business model is a one-of-its-kind organization nationwide.
Bruce is past President of the Boston Board of Fire Underwriters and past President of the Massachusetts Association of Insurance Agents, having served on its board for 12 years. He served on the Massachusetts Workers’ Compensation Fraud Bureau for 10 years, the Massachusetts Workers Compensation Advisory Council for 14 years, and the Governing Committee of the Workers’ Compensation Rating and Inspection Bureau of Massachusetts for 28 years, including five terms as Chairman.
Bruce is a graduate of University of Massachusetts, Amherst and holds the professional designation of Certified Insurance Counselor.
Bob Bondi is the President of Renaissance Alliance. In this role, he will focus on the development of ground-breaking initiatives to accelerate the growth and profitability of RAIS member agencies.
Bob is the commensurate c-suite executive, having served as an independent consultant supporting Long Arc Capital with expertise in insurance business operations. Throughout his career, Bob has demonstrated a proven record of successfully executing innovative strategies to maximize business performance and enhance shareholder value. His broad industry experience includes commercial banking, commercial insurance brokerage and personal lines insurance.
From 2015 to 2017, Bob was the Chief Operating Officer of Confie, the largest personal lines broker in the United States with operations in over 750 locations across 17 states. In this role, he was responsible for customer service and administrative operations, including information technology, software application & process development, facilities, human resources, and premium finance.
Before his elevation to COO, Bob was President of CIGH, the divested retail agency business of Affirmative Insurance acquired by Confie in 2013. CIGH operated as a standalone retail agency with 250 locations in 8 states. As its executive leader from 2008 to 2015, Bob was responsible for the sales, marketing, customer service and administrative support functions of this $75 million revenue business. He transformed the business model from a policy-sales focus to a customer lifetime value focus emphasizing customer loyalty using a battery of newly developed metrics and technology solutions that ultimately drove a 20% improvement in EBITDA per sales location.
From 2001 to 2006, Bob was the Managing Principal of Aon Client Services. In this role, he pioneered the centralized service model in commercial insurance brokerage. The centralization of transactional services from over 50 locations into 4 service centers transformed the office account management service function and led to annual expense savings of over $20 million. From 1998 to 2001, Bob was a Managing Director in Aon Capital Markets supporting the business operations of this newly formed subsidiary.
Prior to joining Aon, Bob had a successful 15-year career at Mellon Bank in Pittsburgh. Bob held multiple leadership roles in the Global Cash Management Group delivering treasury management services to fortune 500 companies.
Bob graduated from the University of Notre Dame in 1984 with a Bachelor’s degree in Business Administration with a major in Finance.
Janet has played a key role in the development of each new venture of the Renaissance Alliance since its inception. As Chief Operating Officer, Janet collaborates with the entire management team to ensure the balance between production efficiencies and the delivery of proactive personalized service to all Renaissance members.
Janet’s organizational experience and analytical skill in interpreting and measuring the vision and mission of Renaissance has been indispensable in successfully launching each new initiative and ensuring the competitive edge of both Renaissance Alliance and its member agencies into the future. Her expertise in administration, finance, strategic planning, and operations has brought the vision of innovative products and services to fruition for every phase of Renaissance Alliance’s growth. Janet’s contributions continue to advance these unique business models as the Alliance expands its geographic footprint.
Prior to the Renaissance Alliance founding in 1999, Janet joined Cochrane and Porter Insurance Agency in 1977. Starting in the Personal Lines services She created systems, procedures, standards, and service ethics that enhanced customer relationships and account retention. She then developed the very successful financial services division of Cochrane and Porter Insurance Agency.
Janet attended The Art Institute of Boston and Simmons Graduate School of Management. She has also completed numerous American Management Association and related professional training courses in the areas of Information Systems Technology Management, Human Resources, Accounting, and Finance.
Michael Freilich serves as the Chief Technology Officer at Renaissance Alliance. In this role, he is responsible for identifying and assessing technologies that will benefit Renaissance’s strategic agenda, augmenting the data and analytics assets at Renaissance, and enhancing the technology provided to agency members.
Prior to joining Renaissance, Michael spent 15 years in management consulting. Throughout his career, he has worked with companies around the world to develop growth strategies, transform operating models, and build new capabilities. Prior to Renaissance, Michael was a Principal at A.T. Kearney, a global management consulting firm, focused on helping incumbents in the insurance industry navigate the growing Insuretech ecosystem. Prior to A.T. Kearney, Michael spent over a decade as a consultant at Accenture.
Michael has been involved in some of the largest insurance transformations around the globe, including a distribution transformation for a top personal lines carrier in the US, a global sales transformation for a top insurance broker, and a digital experience reinvention for a major Australian insurer.
Michael graduated with honors from the University of Michigan College of Engineering in 2002, with a Bachelor’s degree in Computer Engineering.
Andy is the Chief Financial Officer of Renaissance Alliance. In this role, he is responsible for financial analysis, reporting, planning, oversight, and management of all financial matters related to the ongoing operations, growth, and development of Renaissance Alliance. His role is critical to building Renaissance Alliance as the premier distribution platform for its member agents and the participating insurance companies.
Andy brings more than 25 years of deep financial, operational, technical, and strategy expertise in the area of insurance to Renaissance Alliance. Prior to his current role, he spent 15 years at Aon, most recently as the Chief Operating Officer of Aon Global Broking. He worked closely with Aon’s regional broking professionals and the Aon Executive Team to drive client value delivery and growth through the broking platform.
He began his financial services career as a leader in a management consulting company with a focus on the insurance sector. During this time, he helped large brokers, commercial insurers, and reinsurers to deliver fundamental change in their operating models and technology capabilities. He also worked at a personal lines insurer as the Senior Vice President of Product Development and Sales, where he implemented a new rating engine and agency compensation model.
Prior to his insurance career, Andy was an engineer in the aerospace industry where he honed his technical and analytic skills. He holds a master’s degree in business from Washington University and a Master’s degree in aerospace engineering from University of Missouri-Rolla.
In her role as Manager of the Accounting & Billing Team, Michelle is responsible for leading the operational servicing teams that support our member agents, including E&S business, Renaissance Alliance Master Code support, Carrier Direct Bill Unit, and agency member commission disbursements. She collaborates with management and staff to create efficiencies, develop procedures for internal workflows, and ensure exceptional support for member agents, including a smooth onboarding process in the financial area, as well as ongoing member support as needed. She is also the primary contact for all banking relationships, oversees accounts receivable/payable, implements and tests new systems, and assists with employee benefits and payroll management, serving on the benefits and 401k retirement committees.
Michelle joined Renaissance in 2000. In her early years, she worked closely with our member agents, handling the accounts receivable for all client premium payments. Within a few years, she was promoted to Team Leader of the Accounting & Billing department, still working closely with our member agents while overseeing the direct bill commissions, and member agency monthly payments. Subsequently, she was promoted to her current role.
Prior to joining Renaissance Alliance, Michelle spent a decade playing a key role in managing a family business of home and commercial security systems. She served as office manager, headed the telemarketing unit, and served as liaison between the company and the monitoring stations. She also spent a few years in sales, traveling for a local clothing distributor, serving specialty shops across the New England region.
Michelle holds a degree from Southern New Hampshire University in Business Administration.
As the manager and leader of the Renaissance Alliance Agency Support Services Team, Steve helps agencies take advantage of the value-added products and services available through membership. Services are delivered to member agents through onboarding, training, and help desk support. His team’s collective goal is to provide members the services and support that will foster agency growth and success.
Steve’s insurance career spans two decades. He joined Renaissance Alliance ten years ago, and previously served as Operations Project Manager. Prior to this, he was a partner at an insurance agency, a role which informs his current understanding of agency member needs. He has working experience in all aspects of insurance, encompassing personal and commercial lines and agency operations.
Steve has earned CPCU and PMP professional designations. He holds a BA in government from Colby College and a Master of Business Administration from Babson College, Franklin W. Olin Graduate School of Business.
David Dawson is responsible for leading and developing the Agency Growth team, which focuses on organic growth initiatives for Renaissance Alliance member agencies. In this role, David and his team collaborate with member agents using a metric-driven approach to identify opportunities and develop improvement strategies to drive organic growth.
David has nearly two decades of experience working in various facets of the insurance industry, with a strong expertise in specialty insurance programs and strategic growth initiatives. His executive-level and consulting experience encompasses a Property & Casualty insurance company, a Managing General Agency, a third party administrator, and independent insurance agencies. Prior to joining Renaissance Alliance, David held senior leadership and management roles at Argo Group US and Great American Insurance Group, specialty insurance companies. He also previously served as Chief Operating Officer for Massamont Insurance, a managing general agency focusing on specialty program business. David has also managed a variety of insurance-related consulting engagements for both insurance companies and independent agencies.
David graduated from Boston College Carroll School of Management with a B.S. in Finance and has participated in Harvard Business School Executive Education. He attained his CPCU designation in 2003.
In her role as Director, Human Services for Renaissance Alliance, Erin oversees recruitment and talent acquisition, staff retention and all Human Resource functions at Renaissance Alliance. She consults with management to further Renaissance Alliance goals, including initiatives promoting both Alliance and agency member growth.
Her responsibilities include budgeting, forecasting, oversight of voluntary and involuntary benefits, employment policy development including the Employee Handbook, best practices, regulatory compliance, job descriptions, mentoring and leadership development. She also consults with and advises managers and agency members in human resources, employee relations and recruitment matters.
Erin joined Renaissance Alliance in 2003 after a position with the American Heart Association. In her early years at the Alliance, she served in various roles assisting management and agency members in licensing and training. Over the last decade, her focus has been on Human Resources, where she has assumed progressive responsibility and was named Director in 2017.
Erin has been a certified Professional in Human Resources (PHR) since 2013 and is an active member of the Society of Human Resources Management (SHRM). She holds a Bachelor of Science from Westfield University, Westfield MA.
Lisa Johnson is responsible for marketing and the development and delivery of strategic marketing business plans designed to foster both the overall growth of the Alliance as well as to support individual agency member growth. Her responsibilities include brand development, marketing communications, media relations, web and social media presence and oversight of promotional strategies, programs and events.
She manages marketing communications services for Member agents, including consultation on branding, strategy, website development and social media. She also works with insurance carrier partners to develop joint marketing and cooperative programs for member agents.
Lisa has more than 30 years of insurance experience spanning brokerage, consultant, and insurance firms. Most recently, she was affiliated with AFLAC Insurance’s supplemental voluntary benefits line, developing an agent sales network. Prior to this, she ran self-insurance groups for R.E. Moulton, Inc., one of the largest Managing General Underwriters of Excess Loss coverage.
Previously, she was also a Partner and Vice President of Sales and Marketing for a start-up consultancy, Lynch, Ryan & Associates, Inc, a pioneer in the workers compensation loss reduction area that gained national prominence for its results and service excellence with several Fortune 1000 companies including The New York Times, Hilton Hotels and International Paper. Its success led to a purchase by The Travelers Companies. Lisa continued as Sales & Marketing Vice President working with the national accounts group of Travelers, selling to firms such as Huffy Bikes, Sara Lee and OshKosh B’gosh. Prior to Lynch Ryan, Lisa was affiliated with Rollins Burdick Hunter (currently AON) as a broker and AETNA as an underwriter.
Lisa is a graduate of the University of New Hampshire, Durham, NH.
Oscar Miniet provides senior leadership and strategy to Renaissance Alliance Southeast Division, a newly established division of the nation’s premier independent insurance agency membership organization. Leveraging nearly three decades of experience in the Florida insurance industry, Oscar is responsible for growing the Alliance’s regional agency membership, expanding the roster of partner insurers and hiring member service and support staff.
He works closely with the Alliance’s Northeast executive team in building out the region’s operational infrastructure and technology. His primary mission is to accelerate growth and income for the independent agency members of the Alliance.
Oscar brings extensive experience in operating and growing agencies in Florida’s independent insurance agency distribution system. Most recently, he served as president and CEO of NEA Insurance Group, a merger of three independent agencies. Previously, he held executive roles at Brown & Brown Insurance, HBA Insurance Group and AmerInsurance. He began his career as President of Prime Insurance Associates, established by Aetna Healthcare’s Property & Casualty Division. In addition to his executive leadership and operational expertise, Oscar has overseen agency mergers and acquisitions and has been a pioneer in adapting and furthering agency technology and workflow systems.
Marcelle oversees a team of professionals who work directly with agents to help them grow their business. The team works to find the right markets for commercial accounts and works with agencies through the placement process. Her goal is to help agents write more business and free more time to devote to sales and service.
Marcelle’s twenty-five years of strong experience working with both agencies and carriers gives her a unique perspective on all aspects of property and casualty underwriting, account management, sales, and marketing. She began her career as a bookkeeper for a small agency specializing in construction accounts and bonding and quickly transitioned into Commercial Lines account management before becoming a Commercial Lines Underwriter for two regional insurance carriers.
She has also successfully managed Commercial Lines teams at several large agencies, leading successful growth initiatives and management system transitions.
Marcelle has earned several professional designations including CPCU, CIC, CRM and AU. She studied Industrial Technology at Fitchburg State College.
Leanne Ross serves as Sr. Vice President, Agency Recruitment. In this role, she spearheads an aggressive growth strategy and sales process to bring on new member agencies. She is responsible for recruiting and managing an expanded sales team, while contributing to the overall strategy and direction of the organization.
Prior to joining Renaissance Alliance, she was founder and president of Ivy Ladder, providing sales consultation and career coaching services. Previously, she was a Regional Sales Executive, at The Hartford, where she oversaw Small Commercial Segment $100M+ operation for the Boston Regional Office, leading a team of sales representatives and 300+ agency relationships in four states. She was responsible for managing the agency distribution partnerships to leverage Small Commercial product offerings for increased profitable sales in the Regional Office. Before this, she served as Commercial Lines Manager and Sales Executive for Brown & Brown’s Detroit Division. She oversaw the sales and service operations of the division, carrier relationship management, and marketing of new Middle Market business to carriers. She was responsible for recruiting, hiring and training of both sales producers and account management staff.
Leanne holds a Bachelor of Science in Business from Michigan State University. She is a Certified Insurance Counselor (CIC), a Certified Risk Manager (CRM) and a licensed property & casualty producer.
Manuel “Manny” Ruiz provides executive oversight of operations in the Renaissance Alliance Southeast division, the newest division of the nation’s premier independent insurance agency membership organization. In this capacity, he provides independent insurance agency owners with tools, support and service enabling them to accelerate and maximize the growth, profit, and valuation potential of their agencies.
Manny is a highly experienced insurance industry veteran, bringing more than three decades of experience in agency management, commercial insurance, claims and risk management to his role. His background also includes experience as an insurance defense attorney, affording him expertise in executive liability exposures faced by large commercial operations, including financial institutions. Prior to joining Renaissance Alliance, he spent more than a decade in a variety of managerial and executive positions at HUB International in Florida, where his most recent position was as Area Executive Vice President. Prior to that, he held executive positions at First Commercial Underwriters in Florida, and at Carrion, Laffitte & Casellas and AON Services in Puerto Rico.
He has earned a JD, cum laude from the Inter-American University School of Law and a Bachelor of Business Administration, magna cum laude from the University of Puerto Rico. He is licensed as Property and Casualty Producer in multiple states, including Florida’s 220 and 215 resident licenses. and has earned the insurance designations of CIC and AIC. Manny is bilingual in English and Spanish.
This growth model is provided as an approximation of future performance for illustrative purposes only. Actual results may vary based on a number of factors. The results presented by this calculator are hypothetical and may not reflect the actual growth of your own agency. Renaissance Alliance is not responsible for any decisions or actions taken in reliance upon or as a result of the information provided by this tool.